This policy is in effect from 22 May 2021

CruiseandSea.com undertake to maintain the confidentiality, security and accuracy of personal information (defined below) that is in our custody or control. This Privacy Policy outlines our policies and procedures for collecting, using and disclosing your information when using the service and informs you of your privacy rights and how the law protects you.

We use your personal data to provide and improve the service. By using the Service, you agree to collect and use information in accordance with this privacy policy.

Personal Information

The types of Personal Information we may collect from time to time may include your name, email address, usage data and other identifiable personal information (Personal Information). Personal Information can be collected through voluntary communication from you or through the use of our services or websites.

Usage data

Usage data is collected automatically when using our services or websites.

Usage data may include information such as your device’s Internet protocol address (e.g. IP address), browser type, browser version, pages of our website you visit, time and date of visit, time spent on those pages, unique device identifiers, and other diagnostic data.

When you access our website via or via a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your unique mobile device ID, your mobile device’s IP address, your mobile operating system, the type of mobile Internet browser you use, the unique device identifiers and other diagnostic data. We can also collect information that your browser sends every time you visit our website or access it via a mobile device.

Information from third-party social media services

CruiseandSea.com allows you to create an account and log in to use services and features on its website via some third-party social networks (Google, Facebook, Twitter).

If you decide to sign up or otherwise grant us access to a third-party social media service, we may collect personal data that is already associated with your third-party social media account, such as your name, email address, activities or contact list associated with that account.

If you choose to provide this personal information and data, when registering or otherwise, you give CruiseandSea.com permission to use, share and store it in a manner consistent with this privacy policy.

Collection, usage and communication

We collect, use and/or disclose your Personal Information for the following purposes:

  • In order to provide the product, service or information you requested;
  • To send you information about the products and services you have requested or to answer your queries and questions;
  • To better understand your needs and preferences
  • To carry out commercial transactions;
  • To provide customer service;
  • To organize and administer competitions and/or surveys;
  • To inform you of new offers and promotions;
  • In order to comply with the requirements of the law; or
  • for any other purpose for which you otherwise give your consent.

Tracking technologies and cookies

A cookies is a small text file containing a unique identification number that identifies the visitor’s browser, without necessarily identifying the visitor, to our computers every time our websites are accessed. Information about individuals who visit our websites is collected anonymously, which means that no personal information is associated with this data unless the visitor specifically tells us such information (i.e., by signing up for our services or sending us a message from our websites).

You can ask your browser to refuse all cookies or indicate when a cookie is sent. However, if you do not accept cookies, you may not be able to use certain parts of our website.

cookies may be “persistent” or “session” cookies. Persistent cookies stay on your personal computer or mobile device when you’re offline, while session cookies are deleted as soon as you close your web browser.

We use both session cookies and persistent cookies for the following purposes:

Necessary/Essential cookies

Session cookies

These cookies are essential to provide you with services available on the website and to allow you to use some of its features. They help authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services you have requested cannot be provided, and we only use those cookies to provide those services.

Cookies Management Policy - Acceptance of cookies Use

Persistent cookies

These cookies identify whether users have accepted the use of cookies on the website.

Feature cookies

Persistent cookies

These cookies allow us to remember the choices you make when using the website, such as remembering your language preference, units of measurement or site theme preference. The purpose of these cookies is to provide you with a more personal experience and to avoid having to re-enter your preferences every time you use the website.

Tracking cookies and statistics

Persistent cookies

These cookies are used to track traffic information to the website and how users use the website. The information gathered through these cookies can directly or indirectly identify you as an individual visitor.

We can also use these cookies to test new advertisements, pages, or new website features to see how our users react to them.

Advertising and targeting cookies (third-party companies)

Persistent cookies

These cookies follow your browsing habits to allow us to show the advertisement that is more likely to be of interest to you. These cookies use information about your browsing history to associate you with a group of users with similar interests. Based on this information, and with our permission, third-party advertisers may place cookies to allow them to display advertisements that we believe will be relevant to your interests while you are on third-party websites.

Statistics

We may use third-party service providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our website. This data is shared with other Google services. Google can use the data collected to contextualize and customize ads from its own ad network. You can refuse to pass your activity on the website to Google Analytics by installing the Google Analytics removal browser extension. The extension prevents The Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about the activity of the visit. For more information on Google’s privacy practices, please visit Google’s Privacy Policy web page: https://policies.google.com/privacy?hl=fr

Microsoft Clarity

Clarity is a user behavior analysis tool that helps us understand how users interact with our website. This data can be shared with other Microsoft services.

Microsoft Privacy Statement https://privacy.microsoft.com/fr-ca/privacystatement

AddToAny

Allow us to get statistics on sharing features on our site.

AddToAny Privacy Policy https://www.addtoany.com/privacy

Advertising

Google AdSense DoubleClick

Google, as a third-party provider, uses cookies to run ads on our website. Google’s use of the DoubleClick cookie allows it and its partners to serve ads to our users based on their visit to our website or other websites on the Internet.

You can opt out of using the DoubleClick cookie for interest-based advertising by visiting the Google Ads Settings website: http://www.google.com/ads/preferences/

Facebook

Allow us to offers targeted advertising based on the interests of our audience on Facebook

Visit https://www.facebook.com/help/568137493302217 to opt-out of using Facebook cookies.

We collect, use and communicate your Personal Information with your consent or as required by law. Your consent may be express or implied, depending on the circumstances and applicable laws. When you provide us with Personal Information about another person, we assume that you have obtained that person’s valid consent to collect, use and disclose that information in accordance with this Privacy Policy. Any electronic communication we send you, either on our behalf or on behalf of a third party business partner, will include instructions on how to unsubscribe from any future communication. If you do not consent, please do not disclose your Personal Information to us or, when applicable, please unsubscribe.

Please note that we may not be able to provide you with services if you withdraw your consent for certain uses of your Personal Information.

Forums and public comments

Our website provides users with commentary tools and other public forums. The voluntary disclosure of your Personal Information on your part in these forums is not governed by this Privacy Policy. We are not responsible for any information provided in comments and/or forums and any such voluntary communications are public in nature and are made at your own risk. While it is prohibited to use our forums to obtain e-mail addresses for the purpose of sending unsustified or unsolicited messages or spam, third parties may still enter your email address and send you e-mail messages if you post your email address; we cannot control such actions on the part of third parties. We advise you to be careful and attentive at all times when browsing the Internet.

For your convenience, our website may include hyperlinks to third-party websites. By clicking on these hyperlinks, you will leave CruiseandSea.com websites for third-party websites, which may be subject to different privacy policies and practices. This Privacy Policy is no longer applicable when you leave our websites. Please consult the privacy policies of these other parties before providing Personal Information on their websites. CruiseandSea.com is not responsible for and accepts any responsibility for the collection, use and disclosure of other parties' personal information from our websites.

Affiliated Partners

Viator

Viator’s ad-to-ad program allows us to present offers of excursions on our website. If you click on such an offer, you will be redirected to Viator’s website. CruiseandSea.com is not responsible for transactions made on Viator’s website and does not have access to information you may share with Viator.

Viator’s terms of use: https://www.viator.com/fr-CA/support/termsAndConditions

Individuals under the age of 18

Individuals under the age of 18 should not provide or post Personal Information on our websites without the permission of their parents or legal guardian. We may request personal information from an individual under the age of 18 as part of the administration of a competition. If necessary, we will seek the consent of the individual’s parent or legal guardian before collecting the information.

Security

CruiseandSea.com has implemented reasonable security measures to preserve the Personal Information we have custody or control of. Any personal information held by CruiseandSea.com is archived in a reasonably secure environment depending on the nature of the information.

Changes to this privacy policy

CruiseandSea.com reserves the right to make changes to this Privacy Policy at any time. Any such changes will be posted on CruiseandSea.com websites and will take effect immediately after they are posted. We will take reasonable steps, if necessary, to inform affected individuals of any significant changes.

Contact us

If you have any questions about this privacy policy, please contact us.